It's all about time management. Right now, I am posting this while waiting on the phone (for the last 45 minutes) for Qantas to finally answer my call. I am not happy. I booked a flight to Melbourne next month and immediately paid for it via BPay only to receive an email this morning informing me that I didn't pay in time and that my flights have been cancelled. If I ever get to speak to a real person, I'll let you know the outcome.
I'm very disappointed (being polite here) Qantas!
Update: apparently there was a computer glitch and all Qantas customers got the same email. I'm still waiting for their phone call to confirm that flights are okay so still a little nervous about it.
10 comments:
Sorry -!!!
Oh God! Hope you were able to speak to someone and solve problem. So frustrating when it gets impossible to get someone on the phone!
oh no! hope you get it sorted Thea.
♥
Can I volunteer to house sit your dining room table while you're in Melbourne (if you get there, that is)? Can't guarantee it will be intact on your return.
Good luck Thea. I hate those machines! I have a theory that if u swear profoundly while on hold, ppl actually hear you and actually pick up the phone. What a stuff up though hope u sort it all out and come to our beautiful melbourne keep ur cool! xxx
I was swearing while I was waiting but I don't think it sped things up :)
Oh how annoying!! Good luck, so simple, come on airlines!! Love Posie
Oh goodness! I hope it all works out. Wishing you all the best with all your wholesale orders.
Those fabrics are just gorgeous! I want them all!
I had the same experience the part about getting a live person on the phone, I am sure everything will be ok.in the end, my cousin lives in Melbourne.
I hope you will get to solve your problem as soon as possible. Good luck on you! - dining room table
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